CUSTOMER SATISFACTION


CUSTOMER SATISFACTION

 

CRATING FOR SHIPMENT:

We will crate all products for shipping. Their is additional charge for crating and you pay all shipping charges.

 

REFUNDS:

ABSOLUTELY NO REFUNDS ON CUSTOM ITEMS. HOWEVER WE CAN ASSIST YOU IN WHATEVER MATTER.

 

TEMPLATES:

Must be provided at all times by the customer unless it is a square measurement and then the customer can specify if it is the hole size or overall dimensions. The templates can be made of paper, cardboard, or precise drawings specifying all required information.

 

PAYMENT AND DELIVERY:

We require 50% deposit on all custom orders at the time of order. Final Payment can be arranged prior to shipment or will be collected on delivery (C.O.D) Unless you specify otherwise. We will arrange to ship your order the best way. Every shipment is FOB our factory.

 

PRICING:

With relatively little information from you, we can estimate the cost to fabricate custom windows,windshields or any of our aluminum products to your specifications.

You as the customer should supply all the information needed to fabricate your windows, windshields, or any of our aluminum products.

We will always have an engineer available to help you through the ordering process so we can have an accurate measurement of which ever product is ordered.

 

WARRANTY:

Unlimited Marine Manufacturers Inc. Shall not be liable for defects in the product finish due to:

1) Failure by the owner or user to properly clean and maintain the product according to boat manufacturer or installer.

2) Perforation of the finish by drilling, tapping, or attachment of surface mounted hardware to the product.

3) Failure by the owner or user to keep drainage holes free and open to discharge standing water which leads to corrosion and or separation of the finish.

4) Our full factory warranty is a total of 15-years against any defects except seals and powdered coated frames or doors manufactured by American Custom Marine Manufactures Inc. IN WHICH THE MARINE POWDER COAT IS ONLY GUARANTEED FOR 5-YRS.